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This site describes the kinds of complaints AFCA can give consideration to about credit

This site describes the kinds of complaints AFCA can give consideration to about credit

The Australian Financial Complaints Authority (AFCA) can think about a problem you have got about a credit, finance or loan item you’ve got together with your economic company.

There are things we can’t give consideration to; as an example – if your grievance involves the amount of an overdrawn charge or rate of interest enhance. Nonetheless, we possibly may have the ability to think about a issue of a charge or cost if it’s been wrongly determined or placed on your account. There’s also some specific exclusions that relate to credit complaints.

Detailed details about these several types of credit, loan and finance services and products is present that will help you decide if you would like whine to us.

Business?

If you should be a business that is small there clearly was certain information on company credit and loans regarding the Information for small enterprises page.

Overview

Credit and finance consist of:

  • bank cards, overdrafts and personal lines of credit
  • an organization providing you with credit regarding the the purchase of products, or perhaps the way to obtain services payment that is that will be deferred for at the least 7 days
  • short-term finance such as https://thepaydayloanstore.com/ for example payday financing.
  • mortgage loans, including mortgages that are reverse
  • unsecured loans such as for instance automobile, vacation loans and debt consolidation reduction loans
  • investment and business that is small. (more…)
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